Terms of service

OVERVIEW

Welcome to Radlmann Family Ranch, operated by Highlands Spring Farm LLC. Throughout this website, the terms "Radlmann Family Ranch," "we," "us," and "our" refer to Highlands Spring Farm LLC. By using our website, you are agreeing to the following terms and conditions. Please read them carefully.

SECTION 1 - ACCEPTANCE OF TERMS

Your use of our website constitutes an agreement to abide by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all users of our site, including browsers, vendors, customers, merchants, and contributors of content.

SECTION 2 - UPDATES AND CHANGES

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes have been posted constitutes your acceptance of those changes.

SECTION 3 - ONLINE STORE TERMS

By using our website, you confirm that you are of the legal age in your state or province of residence or that you have given us your consent to allow any minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purposes and not to violate any laws in your jurisdiction, including copyright laws. Any violation of these terms will result in the immediate termination of your services.

SECTION 4 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer. You are not allowed to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, access to the service, or any contact on the website without our express written permission. The headings used in this agreement are for convenience only and will not limit or otherwise affect these terms.

SECTION 5 - INFORMATION ACCURACY

We are not responsible if information on this site is inaccurate, incomplete, or not current. The material on this site is for general information only and should not be relied upon for making decisions without consulting more accurate sources. Historical information may be provided for reference, but we are not obligated to update any information on our site. It is your responsibility to monitor changes to our site.

SECTION 6 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We may modify or discontinue the service or any part of it without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the service.

SECTION 7 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. We have made every effort to display product colors and images accurately, but we cannot guarantee that your computer monitor will display them accurately. We reserve the right to limit the sale of products or services to certain persons or regions. We may also limit the quantities of products or services we offer. Descriptions of products and prices are subject to change without notice, and we may discontinue products at any time. Any offer for a product or service is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

SECTION 8 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order, at our sole discretion. You agree to provide accurate and complete purchase and account information. You also agree to promptly update your account information to complete your transactions and contact you as needed.

SECTION 9 - ORDERS

These terms govern the sale of products and services unless a separate written sales agreement has been executed. We reserve the right to accept or reject any order, and once accepted, you cannot cancel, modify, or reschedule it without our consent. We may reject, cancel, or limit orders at our discretion.

SECTION 10 - AVAILABILITY

The availability of our products and services can change without notice. We will make an effort to inform you if a product is out of stock. We cannot be held liable for any claims or damages resulting from product unavailability. We may discontinue any product or service at any time without notice.

SECTION 11 - PRICES

Prices for our products are determined by our published rates or written quotations. We reserve the right to adjust prices without notice. We are not responsible for errors in product pricing due to typographical, photographic, technical errors, or inaccurate information from our suppliers. We may refuse or cancel orders for products listed at incorrect prices.

SECTION 12 - PAYMENT TERMS

We accept various payment methods. By placing an order, you commit to resolving any product-related issues with us and agree not to initiate chargebacks. You also agree to indemnify us for any costs or damages due to your chargebacks.

SECTION 13 - PAYMENT SECURITY

We use Secure Socket Layer (SSL) technology and secure firewalls to protect your personal information. We do not store credit card numbers in our system. We prioritize the security of your data.

SECTION 14 - SHIPPING

Shipping methods are determined by the characteristics of your order. Shipping fees are calculated per order and presented to you before payment. Shipping rates quoted incorrectly due to errors may be declined or adjusted. You are responsible for providing accurate contact and shipping information. We are not responsible for shipments to addresses other than the specified shipping address.

SECTION 15 - RETURNS AND REFUNDS

Requests for returns or refunds must be made within 30 days from the ship date on your order. Defective, damaged, or wrong items should be reported immediately, and we will issue a refund or replacement. Gift cards and personalized items are final. Unopened and unused items can be returned within 30 days from the date of shipment, and a refund will be issued. Returns may be subject to adjustments for tiered pricing.

SECTION 16 - RESELLING

Our products are for personal and professional use only. You are not allowed to sell or resell our products without our written permission. We may limit or cancel orders that could lead to a violation of these terms. You are responsible for supporting your resellers or customers and agree to indemnify us for any claims arising from the resale or distribution of our products.

SECTION 17 - UNAUTHORIZED USE OF PRODUCTS

Our products should not be used in applications where product failure could result in personal injury or loss of life. We are not responsible for claims, damages, or injuries resulting from misuse or negligence in using our products. You agree not to use our products for unauthorized applications or sell them for such purposes.

SECTION 18 - INTELLECTUAL PROPERTY

We own the intellectual property rights to our name, the site, and all related intellectual property. You are not allowed to reverse-engineer our products or use our specifications to create similar products. You acknowledge our intellectual property rights.

SECTION 19 - OPTIONAL TOOLS

We may provide access to third-party tools, but we do not monitor or control them. Your use of third-party tools is at your own risk, and you should understand the terms provided by the third-party provider.

SECTION 20 - THIRD-PARTY LINKS

Certain content, products, and services may include third-party materials or links to third-party websites. We are not responsible for any third-party content or harm resulting from their use.

SECTION 21 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit content to us, you grant us the right to edit, copy, publish, distribute, translate, and otherwise use it in any medium. We are not obligated to monitor or edit any content and are not liable for any content. You agree not to violate any rights and will not publish any offensive, unlawful, or inappropriate content.

SECTION 22 - PERSONAL INFORMATION

Your personal information is treated as confidential. You can review our Privacy Policy for more details.

SECTION 23 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website or service may contain errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 24 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 25 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that from time to time, we may remove the service for indefinite periods of time or cancel the service at any time without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Highlands Spring Farm LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 26 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Highlands Spring Farm LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 27 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 28 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

SECTION 29 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 30 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the the United States.

SECTION 31 - CHANGES TO TERMS OF SERVICE

You have the option to examine the latest Terms of Service on this page at any time. We retain the authority, solely at our discretion, to modify, alter, or substitute any portion of these Terms of Service by publishing updates and revisions on our website. It is your duty to periodically check our website for updates. If you continue to use or access our website or the Service after any modifications to these Terms of Service have been posted, it signifies your acceptance of those alterations.